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Delivery & Returns

Last dates for Christmas delivery:

UK. Latest shipping 1st class signed for Friday 20th December.

International (Eastbound) – Hong Kong, Australia, New Zealand. Latest shipping date Tuesday, 17th December.

International  (Westbound) – USA, Canada. Latest shipping date Thursday, 19th December. 

We will deliver overseas to the following countries:

CountryApproximate delivery timeDelivery cost
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
3-4 working days Free for purchases under £20,000
USA, Canada, Far East:
USA, Canada, Hong Kong, Japan, Malaysia, Singapore, Thailand
4-6 working days Free for purchases under £20,000
Rest of the world:
Australia, Bahrain, India, Israel, New Zealand, Saudi Arabia, UAE
6-8 working days Free for purchases under £20,000

Note that even in countries which we will deliver to, there may be specific exclusions relating to individual items or restrictions on certain items dependent on the country of export/import. Please contact us in the event that you are in a country which is not listed as we may still be willing to deliver, at our discretion.

Please note we cannot be held accountable for delays in delivery including customs clearance.  

Delivery to the United States

To place an order for delivery to the United States you must be using the United States version of our web store. To select the United States version of our store use the region selector in the top right of the header bar of our website.

Header bar showing region selector


If you are unhappy with your Jessica McCormack online purchase, we will be happy to arrange an exchange or full refund within 14 days - please note that this policy does not apply to in-store purchases. Please contact us straightaway on +44 (0) 207 491 9999 or [email protected] with details of your online return request. 

We will only accept goods that are unworn, undamaged and in the original Jessica McCormack box. Please be aware that we cannot refund import duties or taxes on international deliveries and that bespoke or engraved pieces cannot be refunded.

If you would like to cancel an order before it has despatched or if you find a fault with your purchase, please contact us on +44 (0) 207 491 9999 or [email protected].

See our Website Terms and Conditions of Supply for further information.